ReportingTickets, tasks & targets

{{ loginTitle }}

{{ loginSub }}

error{{ loginFormErr }}
check_circle{{ loginInfo }}
error{{ pwErr }}
error{{ emailErr }}
error{{ pwErr }} At least 10 characters. A short phrase is easy to remember.
Forgot password?

Back to sign in
Notifications
{{ meName }}
{{ meEmail }} · {{ roleLabel }}

{{ greeting }}

{{ dashSub }}

{{ st.label }}{{ st.icon }}
{{ st.value }}
{{ st.sub }}

Needs attention

{{ attentionCount }}
Nothing overdue. All caught up.

Task progress

Recent ticket activity

Recent assignments

Tickets

{{ ticketSub }}

search
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TicketSubjectRequested byPriorityStatusUpdated
{{ t.id }} {{ t.subject }}{{ t.category }} {{ t.initials }}{{ t.who }} {{ t.p.icon }}{{ t.p.label }} {{ t.b.icon }}{{ t.b.label }} {{ t.time }} chevron_right
search_offNo tickets match these filtersTry a different search term or clear the filters to see every ticket.
{{ tPg.label }}

{{ tasksTitle }}

{{ tasksSub }}
search
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TaskAssigned toTotalCompletedPendingProgressDueStatus
{{ k.title }}Assigned {{ k.assigned }} {{ k.initials }}{{ k.who }} {{ k.total }} {{ k.done }} {{ k.pending }} {{ k.pct }}% {{ k.dueDate }}{{ k.dueRel }} {{ k.b.icon }}{{ k.b.label }} View
task_altNo tasks matchAdjust the filters or assign a new task from Excel.
{{ tw.b.icon }}{{ tw.b.label }}

{{ tw.title }}

person{{ tw.who }}eventDue {{ tw.dueDate }} · {{ tw.dueRel }}scheduleAssigned {{ tw.assigned }} by {{ tw.by }}
Instructions

{{ tw.instr }}

Total{{ tw.total }}
Completed{{ tw.done }}
Pending{{ tw.pending }}
Complete{{ tw.pct }}%
search
{{ wPg.label }}
NumberStatusLatest remarkLast updated
{{ n.b.icon }}{{ n.b.label }} {{ n.remark }} {{ n.time }}
filter_alt_offNo numbers hereNothing matches this status or search.

Users

{{ usersSub }}

search
NameEmailRoleTasksStatusActions
{{ u.initials }}{{ u.name }} {{ u.email }} {{ u.role }} {{ u.tasks }} {{ u.b.icon }}{{ u.b.label }}
No users match “{{ uq }}”.

Server health

{{ svSub }}

dns No servers are being monitored Add one IP or domain per line to app/monitor-servers.txt. They appear here within a minute.
{{ st.label }}{{ st.icon }}
{{ st.value }} {{ st.sub }}
{{ c.title }}{{ c.key }}
{{ c.b.icon }}{{ c.b.label }}
{{ n.label }}{{ n.value }}
{{ c.stripFrom }}now
timer_offDowntime: {{ c.downText }}
{{ c.ssl.icon }}{{ c.ssl.text }}
schedule{{ c.checkedText }}

Attendance

{{ atSub }}

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{{ atMonthLabel }}
{{ st.label }}{{ st.icon }}
{{ st.value }} {{ st.sub }}

{{ atCalTitle }}

{{ atCalHint }}
{{ w.l }}
Present Absent Today editEdited Sundays are shown dimmed

Today

{{ atBoardSub }}

{{ atLogTitle }}

No check-ins in this period.
{{ l.icon }} {{ l.title }}{{ l.sub }} {{ l.date }}{{ l.time }}

Status

{{ stSub }}

linear_scale No status trackers yet {{ stEmptyText }}
{{ c.title }}{{ c.reference }}
{{ c.b.text }}
Expected {{ c.expected }}Updated {{ c.updated }}
{{ s.mark }} {{ s.name }}{{ s.sub }}

Settings

Your account and a few workspace preferences.

Profile

error{{ pwErr2 }}

Two-factor authentication

{{ mfaB.icon }}{{ mfaB.label }}

{{ mfaText }}
Setup key{{ mfaSecret }}In your authenticator app, choose “Enter a setup key”, paste this key, and pick time-based.
error{{ mfaErr }}
keyRecovery codes — shown only once
{{ c.code }}
Store these somewhere safe. Each code works once if you lose your phone.

Preferences & notifications

{{ t.label }}{{ t.desc }}
Landing pageWhere you arrive after signing in
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New ticket

{{ ntSubjectErr }}
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Priority
{{ ntDescErr }}

{{ impHeading }}

Step {{ impStep }} of 6 · {{ stepLabel }}
  1. {{ st.icon }}{{ st.label }}
Add a name and city after a number if you like: 9876543210, Rahul, Pune
check_circle{{ impTypedMsg }}
Required column: number · optional: name, citydownloadDownload Excel template
table_view
{{ fileName }}{{ fileStatus }}
{{ c.icon }}{{ c.label }}{{ c.value }}
search
RowNumberNameCityCheck
{{ r.row }}{{ r.number }}{{ r.name }}{{ r.city }}{{ r.icon }}{{ r.note }}
{{ prevNote }}
info{{ assignable }} records are ready to assign. Invalid rows are always skipped.
errorInvalid numbers · {{ invalidCount }}Will be skipped
Row {{ r.row }}{{ r.shown }}{{ r.note }}
content_copyDuplicate numbers · {{ dupCount }}
Row {{ r.row }}{{ r.number }}{{ r.note }}
{{ impTitleErr }}
Assignment method
Select agents
Assignment preview
{{ a.name }} {{ a.count }}
 Select at least one agent to preview the split.
{{ allocIcon }}{{ allocMsg }}
{{ c.k }}
{{ c.v }}
Per agent
{{ a.name }}{{ a.count }} numbers
notifications_activeEach selected agent gets a notification and the task appears in their workspace immediately.
task_altTargets assigned{{ doneMsg }}
{{ nextBlock }}

{{ umTitle }}

{{ ufNameErr }}
{{ ufEmailErr }}
{{ ufPwErr }}
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warning

{{ cfTitle }}

{{ cfBody }}

Edit attendance

{{ aeSub }}
error{{ aeErr }}

The change is recorded in the check-in log with your name.

{{ seTitle }}

Milestones · in order, tick when achieved{{ seCount }}
{{ m.n }}
error{{ seErr }}
{{ t.icon }}{{ t.text }}
image{{ lbName }}downloadDownload
{{ lbName }}
{{ p.icon }}